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Issue 24/2012
The CEA states that the primary version is the paper one.
Marcin Mazurek
Wybrane czynniki sukcesu wdrożenia systemu BPM w urzędzie administracji państwowej
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Selected success factors for BPM system implementation in state administration office
Abstract
Paper presents key success factors from technology and modeling domain, identified for implementation of BPM system in a state administration office. The list of success factors includes quality of business process model, consistent integration architecture, exception management system and choice of the business process management platform (BPM suite). Specificity of state administration business processes is discussed and criteria of project success in such organization are presented.
Article: PDF
Table of contents of issue 24
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