Zeszyt 33/2014

Kolegium Analiz Ekonomicznych oświadcza, że wersją pierwotną czasopisma jest wersja papierowa.

Ewa Ziemba, Iwona Obłąk

Informatyczne wsparcie procesów w administracji publicznej

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Supporting processes in public administration in Poland using information systems

Abstract
This paper addresses the issue of information systems for supporting processes in public administration in Poland. The concepts of business process management and information systems supporting processes are presented. Next, the paper proposes a process approach and process management in the context of public administration. Types of information systems which are mainly implemented in public administration are indicated. Then, the information systems deployed in public administration at the central and local levels are characterised. Further, a case study of information system implementation in Polish public administration is provided. The outcome of the conducted research are practical tips and recommendations on the implementation of information systems for processes management in public administration.

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spis treści zeszytu 33

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